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Terms Conditions for Your game65 Account

These terms govern how you open and use your account with us. They cover deposits through bKash, Nagad and Rocket, withdrawal verification, game access and what we expect from you when you're in the lobby.

Account eligibilityWallet deposit rulesWithdrawal verificationGame access rightsDispute resolution
game65 Terms Conditions for Your game65 Account

How We Handle Your Account Data

These terms work alongside our privacy policy to protect your information. We collect your mobile number, wallet details and identity documents only when needed for verification or to process a withdrawal. Your data sits on secure servers and we don't share it with third parties except payment processors who handle your bKash, Nagad or Rocket transactions. You can request a copy of the data we hold or ask us to delete your account by contacting support.

Data We Collect

We store your mobile number, the wallet account you deposit from, identity documents you submit for withdrawal verification, and a record of your game sessions.

Cookies & Tracking

We use session cookies to keep you logged in and functional cookies so the site remembers your language and currency preference. We don't run third-party ad trackers.

Account Security

Your password and any OTP sent to your mobile are your responsibility. If someone else accesses your account because you shared those details, that's on you.

Request Changes

You can update your mobile number, change your password or request account closure from the settings page. If you want us to delete your data entirely, email support and we'll process it within thirty days unless we're legally required to…

Contact Us About These Terms

If anything in these terms is unclear or you need to report a problem with your account, reach us through the channels below. Our team handles questions about Deposit references, withdrawal holds, game restrictions and account verification. We aim to respond within one business day for most queries.

Live Chat Open the chat widget in the bottom-right corner of any page when you're logged in. Our team is there to walk you through verification steps, explain a term you're unsure about, or escalate a dispute that needs manager review.
Email Support Send your query to the support email shown in your account dashboard. Include your registered mobile number so we can match your account quickly. Email works well for document submission, formal complaints or detailed questions that need a written reply.
Account Dashboard Log into your account and open the help section from the menu. You'll find answers to common terms questions, links to submit a verification document, and a ticket form if you need to raise a formal issue with our compliance…

Terms & Conditions Questions

No. Each person is allowed one account only. If we detect duplicate accounts linked to the same mobile number, wallet or device, we'll close the extras and any balance may be forfeited. Stick to one account and you're fine.

We'll freeze your withdrawal until you prove the wallet belongs to you. If it doesn't, we return the deposit to the original wallet and close your account. Always use your own payment method to avoid verification problems.

It's how we confirm you're the person who opened the account and that you're old enough to play. We check your national ID or passport against the mobile number you registered with. Once verified, future withdrawals clear faster.

Yes. Go to account settings, enter your new number, and we'll send a verification code to both the old and new number. Confirm both and the change goes through. This keeps your account secure and tied to a number you control.

If the breach is serious — fraud, using someone else's wallet, running multiple accounts — we may forfeit the balance after investigation. If it's a minor issue and you cooperate, we'll return your deposit minus any winnings tied to the breach.

Yes, we update them occasionally to reflect new payment methods, game providers or legal requirements. When we make a material change, we'll notify you by email or a message in your account dashboard. Keep playing and you accept the new terms.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.